Last updated: January 2025
Information We Collect
Information You Provide
- • Contact form submissions (name, email, message)
- • Holiday display submissions (address, description, photos)
- • Email communications with our support team
- • Feedback and survey responses
Automatically Collected Information
- • IP address and general location information
- • Browser type, device information, and operating system
- • Pages visited and time spent on our website
- • Search queries and map interactions
How We Use Your Information
Service Delivery
- • Display holiday light location information on our map
- • Respond to your inquiries and support requests
- • Process and display submitted holiday displays
- • Improve our website functionality and user experience
Analytics and Improvement
- • Analyze website usage patterns and popular features
- • Identify and fix technical issues
- • Develop new features based on user needs
- • Monitor for security threats and abuse
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share information only in these limited circumstances:
- • Public Display Information: Addresses and descriptions of holiday displays are publicly visible on our map
- • Legal Requirements: When required by law, court order, or government request
- • Safety and Security: To protect our users, website, or legal rights
- • Service Providers: With trusted third-party services that help us operate our website (with strict confidentiality agreements)
Data Security
🔒 Protection Measures
- • SSL encryption for data transmission
- • Secure hosting infrastructure
- • Regular security updates and monitoring
- • Limited access to personal information
⚠️ Important Note
While we implement strong security measures, no internet transmission is 100% secure. Please be mindful of the information you share.
Your Rights
You Have the Right To:
- • Request access to your personal information we have collected
- • Request correction of inaccurate personal information
- • Request deletion of your personal information
- • Opt out of certain communications
- • Request removal of your display from our map
To exercise these rights, please contact us at privacy@festiveglo.com. We will respond to your request within 30 days.
Cookies and Tracking
We use cookies and similar technologies to improve your experience:
- • Essential Cookies: Required for basic website functionality
- • Analytics Cookies: Help us understand how visitors use our site
- • Preference Cookies: Remember your settings (like dark mode)
You can control cookies through your browser settings, though some features may not work properly if disabled.
Children’s Privacy
Our website is intended for general audiences and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@festiveglo.com
Subject Line: Privacy Policy Inquiry
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.